Ratings & Reviews

Overall Rating

5(29 reviews)100% of customers recommend this property

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Very clean, friendly staff, and dog friendlysubmitted by Juliet W. - |Recommended: YesThis is a wonderful place to live. It is clean, the parking garage keeps your car safe, and they have a wonderful courtyard to hangout.
response from property -Thanks, Juliet! We are so happy to hear that you love it here. Please let us know if you need anything!
Nice, young, friendly envivronmentsubmitted by Heather M. - |Recommended: YesThis apartment has everything we were looking for The apartments are updated and the staff is always very helpful. The area it's located in is perfect for night-life. My husband and I walk downstairs to Casual pint at least once a week to drink and relax. My only complaint, if I had to find one, would be that my neighbors have dogs that bark quite a lot at night and we can hear it. But it's nothing the TV won't drown out for the most part. With that being said, we're excited to stay another year
response from property -Heather, thank you so much for the 5 star review, we truly appreciate it and you both! If you ever need anything from us, do not hesitate to reach out!
Good value for the price of rentsubmitted by Jake H. - |Recommended: YesHighland Row did a very good job sound proofing side to side neighbors . I never hear my neighbors or their pets, but I ALWAYS here the residents that live above me... When they talk, their TV, and just them walking around. There is ZERO sound proofing between us. I wish more attention had been placed on sound proofing between floors. The main gate for the parking garage sometimes quite a bit, actually malfunctions and will not open with parking pass. It is incredibly inconvenient for residents and should be a simple fix. Other than those complaints, I enjoy living at Highland Row. The pool and workout facility are great. The staff is very friendly. It is located in a convenient to everything part of town. I still have 6 months left on my lease, but I plan to renew.
response from property -Mr. Hargrove, thank you for you honest review, we really appreciate that. I do believe that we have solved the gate malfunction issue and haven't seen in acting up in a couple of days. If it gives you issues again, please let us know. If you are being disturbed during quiet hours, please feel free to let us know and we will do our best to help! We are very lucky to have you as a resident here and hope you stay for a while!
Great location for students young familiessubmitted by Eric P. - |Recommended: YesThis apartment complex has everything a student or a young family needs. It is in a great location in Memphis, keeping you close to the campus, the Highland Strip, Poplar Avenue, as well as about 15 minutes to Downtown. As a graduate student, I rarely use my car and walk to campus for my classes, saving me money on gas. The units are modern, simple, and pretty. The staff is great at communicating information, welcoming, and making you feel at home.
response from property -Eric, thank you for your 5 star review, we truly appreciate you!
Amazing property, great valuesubmitted by Collin H. - |Recommended: YesThe location is unbeatable. Close enough to downtown midtown you have access to everything but far away enough that you can relax if you need. The amenities are kept in top shape. The staff is always attentive. Very high quality units, worth every penny.
response from property -Collin, thank you so much for your great review! We truly appreciate having you here!
Fantasticsubmitted by Alex P. - |Recommended: YesQuiet and peaceful
response from property -Alex, thank you for the five star rating, we really appreciate you!
Clean and well-maintained propertysubmitted by Paul C. - |Recommended: YesIt's a nice place to live.
response from property -Paul, thank you for the 5 star review, we truly appreciate you.
I really like the property.submitted by John T. - |Recommended: YesHighland row is walking distance from Highland Strip, maintenance requests are quickly and helpfully taken care of. The apartments are well kept.
response from property -John, Thank you for your 5 star review! We are thankful you have chosen Highland Row as your home!
Clean, Organized, Efficient, Safesubmitted by Courtney F. - |Recommended: YesI would tell them that I've enjoyed my stay here so far. I feel very safe and secure and I've never had a problem with anything. I have not had to put in a maintenance request at all. There are really great amenities here like the pool and gym and there's always something to do with the shopping center.
response from property -Courtney, thank you so much for the 5 star review! Please let us know if we can assist you anytime!
Pretty Friggin Awesomesubmitted by Adam L. - |Recommended: YesUpscale Comfy
response from property -Thanks Adam! We think you're pretty awesome too!
Great location and amenitiessubmitted by Jay G. - |Recommended: YesI really enjoy living here. The parking garage is my favorite amenity along with the fitness center, which is large and well equipped for an apartment complex. My unit 2 bed on the 4th floor is very efficient resulting in very low utility bills. My only complaints are the lack overhead lighting ceiling fans, which I feel for the rent price should be included, and the gates to the parking garage which seem to break down frequently. But overall I am very happy living at Highland Row and will definitely renew my lease when the time comes.
response from property -Jay, thank you for the great review! We are happy that you have chosen Highland Row and will continue to make your experience better!
Apartments are nice, but walls are too thinsubmitted by Ana P. - |Recommended: YesOverall, I enjoyed living here for the past 11 months, but I would probably not renew my lease if I weren't already moving to a different city. I had to make MULTIPLE noise complaints about neighbors being too loud playing loud music to the point where my walls were shaking and people being out in the courtyard drinking alcohol yelling in front of my window until 1 00am multiple times a week. I could tell things started to improve after the recent change in management, though. I appreciate whoever is in charge now and can tell that she is dedicated to her job as property manager and ensuring the community is the way it should be. The apartments are beautiful and I had no issue with mine with the exception of super thin walls . I had a huge issue with fruit flies but that eventually resolved. I'm assuming it was from people leaving their trash cans out in the hallway for too long, because once I noticed a change in that, the flies went away. Office staff has, for the most part, been great. Ashley was a huge help since the day we moved in.
response from property -Thank you so much for the honest review. We are sad to see you go but appreciate your feedback so we can continue to improve all residents' experience here at Highland Row. Best of luck to you and if you ever come back to Memphis, we hope you come see us!
Highland Rowsubmitted by Alexandra H. - |Recommended: YesI had such a great experience living at this apartment complex After moving in, I quickly found out there isn't an apartment complex that compares to Highland Row in Memphis in terms of apartment features community amenities. I had to relocate quickly and unexpectedly due to a job change, and everyone in the office was so helpful and supportive during the transition. If you're moving to Memphis, definitely check this complex out
response from property -Thank you for the great review! We truly appreciate you and choosing Highland Row!
Great Location, Nice Modern Design, Great Amenitiessubmitted by Kelsey R. - |Recommended: YesThis was my first one-bedroom apartment out of college. I've loved having the privacy of my own space but also the opportunity to be in a great location. There are always people walking around Highland Row and Highland strip. There is easy access to all of my favorite places and events and it's a safe and clean community.
response from property -Kelsey, Thank you for the great review and we hope that you continue to enjoy your time here! Please let us know if you need anything.
Beautiful Apartments in Great Locationsubmitted by Jordan M. - |Recommended: YesRent is a bit more than expected, but for the location and safety it is worth it. Lots of places to eat nearby.
response from property -Thanks Jordan, for the good review! We truly appreciate you calling Highland Row your home! Please let us know if we can be of any assistance.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Highland Row", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Highland Row", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose